Cloud Communications.
Discover a new way to host your communications.
Work from anywhere around the world on a device of your choice!
Cloud Communications are hosted and powered by our robust and secure Data Centre to be accessed from your device. Hosted Cloud solutions provide the same reliable and feature-rich communication experience as a locally installed solution. They also include the additional flexibility of remote deployments, programming and configurations. Updates can also be administered remotely, quickly and easily.
Hosted solutions will also future-proof you against the upcoming ISDN switch-off. Landlines are being switched off, and you will have to route calls online. Hosted solutions do this, and are ideal for any business that requests flexibility and fluid working in this ever-changing world.
Speak to one of our
friendly team.
Key Features.
Ideal for Fluid Working.
In the office or working from home? Hosted Cloud fluid working enables the user to take the extension device anywhere, UK or Worldwide. Straightforward call routing allows you to make, receive or transfer calls regardless of the extension device via a user friendly interface.
Whether the IP device is accessed via your smartphone, laptop, tablet or Apple Mac, you can access your communications from a device of your choice. You can even use your office phone number, making remote working away from the office a very seamless experience.
Simple to Set Up.
Cloud solutions allow for easy deployment, even across multiple locations. Eliminate the need for costly additional hardware and outdated lines, whilst also saving money and time that would have been spent installing and updating your communication service. Cloud solutions deliver unparalleled levels of flexibility.
Call Handling.
Cloud solutions provide a range of useful user features such as seeing who’s calling prior to answering the call, improved call routing, easy to set up conference calling and automatic call recording with cloud storage.
All of these features are accessed via a single desktop portal, helping to improve the inbound caller’s call experience. Taking your business communications to the cloud allows you to be more versatile and efficient.
Modern Handsets.
We offer entry level devices to get an entire team communicating effectively, all the way up to an executive touch screen device with an extensive suite of features. Our cloud solutions provide the very latest devices from some of the communication world’s top providers.
Web RTC.
Our iPECS ONE cloud communication service is powered by Web RTC. This means that you can host audio and video calls with external users directly through their browser. It also provides your team with an API that they can tailor and develop for your needs moving forwards.
Benefits of Cloud Communications.
Never Miss a Call.
The versatility of cloud systems means that your team is always on hand to help. The features available ensure call handling is a far more organised process. With features such as call queuing which allows you to manage the presentation of each call answered on the Hosted Platform.
Business Continuity.
Business Continuity will automatically (or on an adhoc basis) route inbound business calls to a to a designated number or numbers in the event of network failure/downtime. This also works in busy or no answer periods, or during a security alert or a situation preventing you from accessing your site.
Hosted cloud Business Continuity provides the reliability to communicate effectively regardless of the situation.
Cost-effective communications.
Hosted cloud calls are a cost-effective alternative to calling via standard fixed lines, offering competitive call rates for your entire team. Don’t tie your business down with fixed line services. Hosted cloud solutions provide flexibility and removes the need for costly fixed line services.
True Flexibility.
The biggest draw of Hosted cloud is flexibility. You can access your office communication service on any device, from anywhere with internet access. This facilitates a new kind of fluid working, removing any barriers or restrictions faced by the modern worker.
“The iPECS system has allowed us to programme any phone, how I want it to work. When we introduced the handsets to the team, they were absolutely delighted. They’re easy to use and they are flexible. Especially when you have staff who rely on their phone to do their business, it’s got to be a reliable and flexible system, that’s exactly what the iPECS system provides”.
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