Our wide range of Call Management and Call Recording Solutions are an essential tool for your business, helping you to monitor and manage your company performance!
- Record Inbound & Outbound calls
- Resolve disputes
- Find and list calls
- Easy playback
- Export and archive calls
- Monitor the quality of your call handling
- Improve Customer Service
- Ideal for staff training
- Prioritise calling back missed calls first
- Delivers the complete Contact Centre tool allowing you to successfully manage your staff
- Displays real time call statistics in large individual tiles where each statistic can have a specifically configured alarm
